A FEW OF OUR MOST FREQUENTLY ASKED QUESTIONS
PLEASE NOTE THAT THESE FAQ HAVE BEEN SUPERCEDED UNTILL FURTHER NOTICE BY THE REGULATIONS ON THE VISIT US PAGE
You are very welcome to retry on your purchased gown but we request you email or phone to make an appointment a few days in advance. To ensure we have your dress in the store and not at our external storage and the staff have availability for your appointment. During your visit we recommend booking an accessories appointment alongside your retry, So we can help you find the perfect high quality accessories to compliment your gown.
We have over 900 gowns in store and we estimate 80% of them to be discounted at any one time, however we have gowns at a full range of prices so will suit all budgets.
Come to your appointment with an open mind, and be honest with us! Every dress looks different when it is tried on, and eliminating styles is just as important as finding the styles you like in the search for your perfect dress. Unless you already know what style suits you, be prepared to try different styles – that way you’ll know when you try on the perfect dress. Speak to us – we will not pressure you in any way. Tell us what you like and don’t like and we can help you select dresses until you find the right one. If you have a budget in mind, please tell us, there is no need to be embarrassed. In most cases, we will be able to suggest alternatives that will fit with your budget.
We recommend bringing 3 guests with you to the appointment who will be really honest and whose opinion you really trust. We don’t recommend a large crowd as sometimes a range of opinions can be overwhelming for a bride-to-be. Everyone will have a different opinion of what you should wear for your wedding day but this often reflects their own tastes!
We recommend the best time to buy your dress is 18 months to 1 year before your wedding date, to allow time for alterations and if we have to order in specific sizes.
However 80% of our stock are unique, off the peg gowns that can be taken away the same day so we are able to help with much shorter time frames. Buying your wedding dress should be an exciting time for you and your bridal party and here at Your Wedding Shop Our consultants take their job very seriously, so please come to us for a fitting when you’re serious about finding your dream dress.
Stock at Your Wedding Shop is constantly changing as new designers release new styles therefore we cannot guarantee that a dress you tried on a couple of months ago will still be in stock
If we have ordered your gown you will not be able to change it. If it is an ‘off-the-peg’ dress, this decision will be at the discretion of management and will only be considered if the gown is still on our premises. There is a charge, currently set at £125, for this service, which includes returning to try on other gowns to see if your original choice was the right choice.
Yes we offer an accessory appointment where you can bring in your dress and try it with the large selection of luxury accessories on offer at Your Wedding Shop. Your wedding Shop has a large selection of tiaras, belts, shawls, veils and hair accessories and our experienced consultants can help you find the perfect extras to compliment your dress. (Your gown is your responsibility – no liability will be accepted on behalf of Your Wedding Shop whilst on our premises).
Everyone is welcome to have a look around our shop and browse our beautiful range of wedding gowns. As part of our ‘walk-in service’, please feel free to view our products and prices, soak up the vibrant atmosphere, and chat to our friendly staff to find out more about our services before committing to an appointment.
As we sell all our new dresses off-the-peg, personal hygiene is a huge consideration and a comfortable environment for both staff and brides alike is of utmost priority. As a result, an offer of a fitting may be withdrawn if hygiene is a problem and our beautiful dresses are at risk.
We are happy to welcome well-behaved children to Your Wedding Shop, however in our experience having children there can sometimes hinder the experience of finding the One.
Your appointment should be the fun bit of finding the ONE. You may have already browsed through magazines or Social to see which styles you like and what might suit you, and you’re very welcome to bring any images with you so that we can see if there is anything similar in our range.
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